One of the more common reasons I’ve heard for people not liking or not finishing books is that they just didn’t care about the characters. Most authors will tell you that they want the characters to matter to readers because if they don’t, readers won’t get involved in the story. And that makes a lot of sense. On the other hand, most readers don’t want to feel that they’re being manipulated – that their heartstrings are being pulled, if you will. So an author has to strike a delicate balance to get readers to care about characters and interested in knowing what happens to them without being exploitative.
For instance, in Agatha Christie’s Cat Among the Pigeons, newly-hired games mistress Grace Springer is shot one night in the brand new Sports Pavilion at Meadowbank, an exclusive girls’ school. It’s not long before the police suspect that she was killed because she found out more than was safe for her to know. Then one of the students is kidnapped. And there’s another death. Now it seems that Meadowbank may have to close its doors permanently. Julia Upjohn, one of the students, slowly begins to put the pieces of the puzzle together. She visits Hercule Poirot, who’s acquainted with a friend of her mother’s and tells him what she’s deduced, and he gets involved in the case. Throughout this novel, we feel a real sympathy for Honoria Bulstrode, the headmistress and co-founder of Meadowbank. She’s worked hard for years to establish Meadowbank’s reputation, and we can’t help but care about what happens to the school for her sake. And yet, Christie doesn’t get overly sentimental about Bulstrode’s character or about the case itself. For that reason, the reader doesn’t feel exploited.
Colin Dexter’s Inspector Morse is another character for whom we can feel real sympathy; he’s won millions of fans because we really care about what happens to him. Part of the reason for that is that he’s got a very effective balance of strengths and flaws. Yes, he’s crotchety and it’s sometimes hard to work with him. He can be sharp-tempered and he’s not good at taking advice. And yet, underneath that we see another side of him. For instance, in The Jewel That Was Ours, Morse and Lewis are assigned to find out what’s happened to the Wolvercote Tongue, a piece of an Anglo-Saxon belt buckle that was supposed to be donated to Oxford’s Ashmolean Museum. When Theodore Kemp, curator of that museum, is killed the day after the disappearance of the Wolvercote Tongue, Morse and Lewis are sure the two events are related, and so they are. In the process of searching for answers, Morse meets Sheila Williams, a university event organiser who was helping to co-ordinate the public event at which the Wolvercote Tongue was to be presented to the Ashmolean. As it turns out, she also has a strong motive for murdering Kemp. Morse is smitten with her and she seems to feel the same way. In fact, they spend a night together and agree to see each other again. Morse shows up a bit early and waits for quite a while but Williams doesn’t meet him as planned, so Morse decides to drown his sorrows at a hotel bar:
“As he came to the door, he looked inside – and stopped. There, seated at the bar, a large empty glass held high in her left hand, her arm resting on the shoulder of a youngish (bearded!) man, sat Sheila Williams, her black-stockinged legs crossed provocatively, her body disturbingly close to her companion’s.
Morse held back, feeling a great surge of irrational and impotent jealousy. About which he could do nothing. Absolutely nothing. Like a stricken deer he walked back to the foyer where he wrote a brief note (‘Unavoidable, urgent police business’) and asked the concierge to take it through to the bar in about five minutes or so, and hand it to a Mrs. Williams – Mrs. Sheila Williams.”
You almost can’t help but care about Morse at times like this. Especially if you’ve ever been treated that way.
In Alex Scarrow’s Last Light and Afterlight, we follow the fortunes of the Sutherland family. Andy and Jenny Sutherland and their children Leona and Jake live what you might call an ordinary life until the world’s oil supply is suddenly and deliberately cut off. When that happens, the Sutherlands are all in different places. Each of them tries desperately to re-unite with the others, and it’s that story that keeps the reader’s attention as much as does the story of the international intrigue and plotting that’s led to the oil cutoff. The members of the Sutherland family are not painted as heroic, “larger than life” characters. They’re also not drawn in an overly sentimental way. And that’s perhaps part of the reason that we care about them so much. We want to know what happens to them; it matters.
That’s also the case in Catherine O’Flynn’s What Was Lost. In that novel, ten-year-old Kate Meaney has started her own detective agency Falcon Investigations. She spends as much time as she can at the newly-opened mall Green Oaks, looking for crimes to solve. Then one day, she’s scheduled to sit entrance exams at Redspoon, an exclusive school. She gets on the bus to the school with her friend Adrian Palmer, but never comes back. It’s assumed that Adrian Palmer is responsible for her disappearance and probable death and in fact, sentiment against him runs so high that he leaves town. Twenty years later, Palmer’s sister Lisa works at Green Oaks in a dead-end job as Assistant Manager of Your Music. She’s in a dead-end relationship too and in fact her life is in stasis until the night she strikes up an unlikely friendship with Kurt, a security guard at the mall. Kurt’s been troubled by odd images he’s seen on the mall’s cameras: a young girl who, Lisa discovers, looks a lot like Kate Meaney. Each in a different way, these two get to the truth about what really happened to Kate and as they do, we care about them. We also care very much about Kate. The characters in this novel are multi-dimensional. Neither Lisa nor Kurt (nor anyone in their families) is perfect. Neither is Kate. They are very human and that’s a very important part of why we care about what happens to them.
That ability to make readers care about characters without being overly sentimental about them is part of the reason that Denise Mina’s Garnethill trilogy is so well-regarded. Those novels feature Maureen “Mauri” O’Donnell, who comes from a hellish home life and has had some very bad things happen to her. In part because of what’s happened in her life, she’s got a tough exterior. She’s made some dubious associations and some real mistakes and she’s got some real faults. But we care about her. She’s strong, brave and even has a sense of humour despite the things she has had to face. She can be compassionate and she is determined. On one level the reader sympathises with her because of what’s happened to her. But it goes deeper; the reader can also respect her and it’s not hard to be on her side.
And that’s one of the reasons that characters can stay with us, and that we think about them, even when we’ve finished the novel. Which characters have had that effect on you? Why do you think that is?
*NOTE: The title of this post is a line from Head East’s Never Been Any Reason.













It’s a tricky thing, making the reader care about the character without make the character seem too overly sappy. I love it when writers do it however. Like the Morse example you quote. Have a great weekend.
Clarissa – Thanks
– I hope you have a great weekend, too. And yes it is a difficult balance isn’t it? One wants to make the reader care what happens to the character of course. But at the same time, one doesn’t want to tug shamelessly at heartstrings. I always thought Dexter did that quite well…
Margot, loved your piece about Morse and Colin Dexter! Morse has always been a real favourite of mine. You picked out the right qualities that gave his character depth.
Carole – Thank you
. I’ve always liked Morse an awful lot myself. Dexter created such an interesting, well-developed and sympathetic character ‘though he is a curmudgeon with a bad tempter and too much fondness for his local. Such a memorable character isn’t he?
I just finished a book where the author did a wonderful job of creating characters so that I even felt sorry for a bad guy. In THE IMMORTALISTS one of the characters was mean, was a killer and was working for the bad group of people. But at the same time the author showed a weaker side to him as the tables were turned and he was soon killed by his employer. In some ways I guess you could say the bad guy showed signs of regret and remorse without really saying the words.
Mason
Thoughts in Progress
Mason – It certainly takes talent doesn’t it to make a character who’s a killer also have a certain amount of sympathy, too. It certainly sounds from your blog review as though The Immortalists is a solid thriller. I confess I haven’t read it yet but the premise of the hunter becoming the hunted is really interesting!
Margot: Characters connect most with me when their authors can pull me into some aspect of their lives that makes them real. Gail Bowen’s Joanne Kilbourn in the first mystery of the series, Deadly Appearances, struggles emotionally with her teenage daughter moving away to university. In another Saskatchewan mystery series Anthony Bidulka’s Russell Quant, a gay man, is deeply touched when his mother would rather spend a holiday with him than one of her other children who is married and has children. She feels more at ease with Russell. Lastly, Robert Crais’ Elvis Cole charmed me with the Mickey Mouse phone in his office.
Bill – I’m just getting acquainted with Gail Bowen’s Joanne Kilbourn, and I agree, Bowen does a fine job of making Kilbourn’s character real and human. I think those family relationships, such as the sibling/parent dynamics that Quant faces, can make for characters with real depth and interest. They draw the reader into the story and make the reader care. Of course, Mickey Mouse ‘phones do the job, too
. I also like Elvis Cole’s Mickey Mouse sweatshirt…
In the first Lovejoy book THE JUDAS PAIR, the books main character is also the first person narrator. This means that even when he behaves in a very selfish and unpleasant manner, we get to see why he behaves in that way. When, half way through the book, he suffers a terrible personal tragedy, this leads to a complete nervous breakdown. We live through this with him, so when he decides to get his revenge by murdering the person responsible we are totally on his side. By the end of the book we are so much on his side that we are able to forgive him practically everything, including murder, which is pretty unsettling when you consider the book afterwards!
Skywatcher – Thanks for that great example. It really shows I think how using the first person can draw the reader in, especially if the character has something sympathetic about her or him. As you say, in this case we can completely understand the rage and anger Lovejoy feels, so even when he behaves the way he does, we feel for him. And you’re right; it is a little unsettling to think about how we can forgive characters for some of what they do. But a well-drawn character has a way of making one synpathise with him.
A writer pal and I were just discussing this very thing at a meal last night. We’d both read the FANTASTIC book, The Brothers Sisters, a Canadian novel that won many prestigious awards this year. It isn’t a mystery, it’s set in the old west and is about these two hit men that are brothers. Although their lives are so unsavoury – one is compelled to have sympathy, at least for one of them. It is a good writer who can do that.
Again, I’m glad for your mention of Mina’s books – think I’m going to read them again after I get through my birthday and Christmas books!
Jan – Oh, I’d heard of The Brothers Sisters, but hadn’t read it yet. I’ve heard some great things about it, too, and I’ll have to put it on my TBR. You’re quite right that making characters such as hit men sympathetic is no easy task at all. I give a lot of credit to people who can do that.
And I hope you find time to re-read the Garnethill trilogy; in my opinion it’s a very well-done series.
Yes, I absolutely agree, caring about the characters is perhaps the main reason why one continues with a book – along with “being desperate to find out what happens in the plot” (eg a factor in Before I go To Sleep – I carried on reading it because I wanted to know what the twist was – not “desperately” but enough!), and just being carried away in general by the atmosphere or sense of “place”. Sometimes the writing is just so good you love reading it.
But I think caring about characters is a good one – not caring one jot is why I gave up on recent or new “hits” The Abbey and Tideline, for example. And it’s why I’ll probably always get to the end of the next Harry Bosch book!
Maxine – LOL! I agree 100% about the Harry Bosch novels. Connelly really has a way of getting one to care – really care – about characters. And you’ve a very good point that if the characters don’t matter, that’s a very cheap ticket to Station DNF – or at least it is for me.
As you say, the writing itself can sweep a person away. I’ve liked that very much, for instance, about some of Josephine Tey’s work among others. And I do love the sense of place, too, in work like Ann Cleeves’ and Elly Griffiths’. But in the end, it’s really important I think to care about the characters.
Ditto. Agree. I have to care about the characters, or at least a main protagonist. This is why I read series where I like the protagonist, although the plot does have to be compelling — and not overly violent, to keep me reading. And, as has been discussed here, series can get tired. Even liking a character won’t make up for an awful or gratuitously violent book.
And, yes, if the characters aren’t developed, if there’s not one major one to like, the book is shipped to station DNF, if it’s not thrown against a wall first.
Kathy – LOL! Yes, a wall can be convenient, can’t it? You make a good point, too, that a book has to also have at least a decent (if not thoroughly gripping) plot and not rely on overdone, tired themes, lots of gore, etc.. But without good characters, even a good plot may not save a book.
Yes. My heart has been broken with poor plots and boring dialogue in series’ books where I have liked the protagonist for several years. Then, the books take a dive. The characters, especially the main one, may have made life changes which are not interesting or compromise their integrity or veer off so intensely that the books are no longer compelling.
Kathy – Oh, I’ve had that happen, too. One gets engrossed in a series only to see that after a time, the plots are fairly identical, the characters “cookie cutter” and the dialogue clunky and forced. Then you know it’s time for the series to end.
The Alex Scarrow novels sound really good. Thanks for leading me to another new writer!
Characters that stay with me…Stella Hardesty (from Sophie LIttlefield), Lena Jones (from Betty Webb). There are so many…and it’s usually because the author has done a bang-up job of creating a unique character with a rough past and a few ongoing life challenges.
Pat – I think you’ll really like the Scarrow books. In my opinion, the stories of the Sutherland family are really more compelling than the larger plot, but the stories are well done.
And yes, Stella Hardesty is a really interesting and intriguing character, isn’t she? You make a solid point, too, that the most “stay-with-you” characters are like that because the author has given them depth and dimension.